French carrier Orange Network has resolved the issue. Our team is still monitoring.
Posted Feb 06, 2019 - 22:10 UTC
Identified
Ongoing issue for users of the Orange Network (FR) that could impact real time events on Aircall for Inbound and Outbound calls.
- Some users could not be able to receive Inbound calls if caller is on the Orange Network (FR) - In-call actions could not be available on Outbound calls if callee is on the Orange Network (FR)
Posted Feb 06, 2019 - 17:55 UTC
This incident affected: Voice — Calling (Inbound Calls, Outbound Calls) and Aircall Dashboard (Numbers Management (Purchase, Porting, Compliance)).