All Systems Operational

About This Site

Welcome to Aircall's operational status page.

Here you can find information about ongoing incidents with a significant impact on Aircall's services. You can also find information about planned service maintenance events with potential risk of service impact.

Incidents impacting a specific subset of customers or services, and incidents with limited impact, may not be communicated here to protect subscribers from unwanted notifications.

When an incident is ongoing, you can expect updates as soon as any progress is made, and we frequently communicate when you can expect the next update.

If an incident is communicated here, be assured that Aircall is treating it with the utmost importance and actively working towards its resolution.

This page does not form any part of any Terms of Service for Aircall Products.

Uptime over the past 90 days. View historical uptime.
Aircall Apps Operational
Aircall Workspace (Web) Operational
Aircall Workspace (Desktop) Operational
Aircall Mobile App (iOS) Operational
Aircall Mobile App (Android) Operational
Aircall Chrome Extension Operational
Voice — Calling Operational
Inbound Calls Operational
Outbound Calls Operational
Call Routing & IVR Operational
Call Recording & Voicemail Operational
Power Dialer Operational
eSIM Operational
Messaging Operational
Inbound Messaging (SMS/MMS) Operational
Outbound Messaging (SMS/MMS) Operational
WhatsApp in Aircall Operational
AI Assist Operational
Transcription & Conversation Insights Operational
Real-time Agent Assistance (Live prompts, Playbooks and Transcription) Operational
AI Call Scoring Operational
Workflow Automation (API, CRM, Emails) Operational
AI Agents Operational
AI Voice Agent (AIVA) — Inbound Operational
AI Voice Agent (AIVA) — Outbound Operational
AI Messaging Agent Operational
Aircall Dashboard Operational
Conversation Center Operational
Analytics Operational
Live Monitoring Operational
Numbers Management (Purchase, Porting, Compliance) Operational
Users & Teams Operational
Call Settings & Call Flow Editor Operational
My Company (Account Management) Operational
Outbound Campaigns Operational
Authentication Operational
Login Operational
Single Sign On (SSO) Operational
Integrations & APIs Operational
API & Webhooks Operational
Integration Marketplace Operational
CTI & Click to Call Operational
Hubspot Integration Operational
Salesforce Integration Operational
Zendesk Integration Operational
Other Integrations Operational
Websites Operational
Aircall Website Operational
Aircall Support Portal (Help Center) Operational
Aircall Status Page Operational
Aircall Developer Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Aircall Scheduled Maintenance - Thursday, November 5th 2026 Nov 5, 2026 21:00-22:00 UTC

Aircall has a scheduled maintenance window on Thursday, November 5th 2026, starting at 21:00 UTC.

During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform. You may experience messaging disruption during the maintenance window, such as :
* SMS on French lines won't be sent or received

The maintenance will be carried out with the following schedule:
09:00PM – 10:00PM UTC
07:00AM – 08:00AM Sydney (AEDT)
10:00PM – 11:00PM London (GMT)
05:00PM – 06:00PM New York (EDT)
Posted on Nov 05, 2026 - 14:49 UTC

Nov 5, 2026

No incidents reported today.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Issues Making and Receiving Calls
Resolved - This incident has been resolved and the affected Aircall services are operating as expected.

If you’re still seeing any issues, please contact Aircall Support, and we’ll help right away.
Nov 3, 15:54 UTC
Monitoring - We've implemented a fix, and error rates are returning to normal for the affected Aircall services. We’re continuing to monitor closely to make sure service remains stable.
Nov 3, 15:42 UTC
Investigating - We are investigating reports that customers can't make or receive calls.

We are continuously working to stabilize the system performance.
Nov 3, 15:30 UTC

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

Increased Platform Errors
Resolved - This incident has been resolved and the affected Aircall services are operating as expected. Our infrastructure provider has confirmed recovery on their side, and we’ve monitored our systems to verify service has remained stable.

If you’re still seeing any issues, please contact Aircall Support and we’ll help right away.
Oct 29, 23:44 UTC
Monitoring - A fix has been implemented, and we’re seeing error rates return to normal for the affected Aircall services. We’re continuing to monitor closely to make sure service remains stable.

Some customers may still see lingering effects, such as calls or call outcomes that didn’t complete during the disruption. If you’re still experiencing issues, please contact Support and we’ll help.

We’ll post another update within 60 minutes, or sooner if anything changes.
Oct 29, 23:12 UTC
Update - We’re continuing to work on the elevated error rates affecting some Aircall services. Some customers may still experience issues placing or receiving calls, saving call outcomes, or loading parts of the app.

The issue is still related to a degradation at one of our infrastructure providers. We’re working closely with them, and our teams are actively monitoring and pursuing mitigation options. We don’t have a resolution time yet.

We’ll share our next update within 60 minutes, or sooner if anything changes.
Oct 29, 22:11 UTC
Identified - We are currently investigating elevated error rates affecting some Aircall services. Some customers may experience issues placing or receiving calls, saving call outcomes, or loading parts of the app.

The issue appears related to a degradation at one of our infrastructure providers. We’re working closely with them to mitigate the impact and will share another update within 60 minutes, or sooner if we have more information.

We are continuously working to stabilize the system performance.
Oct 29, 21:12 UTC

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Aircall Scheduled Maintenance - Thursday, October 22nd 2026
Completed - The scheduled maintenance has been completed.
Oct 22, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 04:00 UTC
Scheduled - Aircall has a scheduled maintenance window on Thursday, October 22nd 2026 starting at 4:00 UTC.

During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform. While the maintenance is in progress, you may experience temporarily delays in Live Monitoring data, encounter error messages in the Live Monitoring UI, or find that the Live Monitoring dashboard does not load any data upon opening.

The maintenance will be carried out with the following schedule:
04:00AM – 05:00AM UTC
02:00PM – 03:00PM Sydney (AEDT)
06:00AM – 07:00AM Paris (CEST)
12:00PM – 01:00AM New York (EDT)
Oct 19, 10:15 UTC
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