All Systems Operational

About This Site

Welcome to Aircall's operational status page.

Here you can find information about ongoing incidents with a significant impact on Aircall's services. You can also find information about planned service maintenance events with potential risk of service impact.

Incidents impacting a specific subset of customers or services, and incidents with limited impact, may not be communicated here to protect subscribers from unwanted notifications.

When an incident is ongoing, you can expect updates as soon as any progress is made, and we frequently communicate when you can expect the next update.

If an incident is communicated here, be assured that Aircall is treating it with the utmost importance and actively working towards its resolution.

This page does not form any part of any Terms of Service for Aircall Products.

Uptime over the past 90 days. View historical uptime.
Aircall Apps Operational
90 days ago
99.99 % uptime
Today
Aircall Workspace (Web) Operational
90 days ago
100.0 % uptime
Today
Aircall Workspace (Desktop) Operational
90 days ago
100.0 % uptime
Today
Aircall Mobile App (iOS) Operational
90 days ago
99.98 % uptime
Today
Aircall Mobile App (Android) Operational
90 days ago
100.0 % uptime
Today
Aircall Chrome Extension Operational
90 days ago
100.0 % uptime
Today
Voice — Calling Operational
90 days ago
100.0 % uptime
Today
Inbound Calls Operational
90 days ago
100.0 % uptime
Today
Outbound Calls Operational
90 days ago
100.0 % uptime
Today
Call Routing & IVR Operational
90 days ago
100.0 % uptime
Today
Call Recording & Voicemail Operational
90 days ago
100.0 % uptime
Today
Power Dialer Operational
90 days ago
100.0 % uptime
Today
eSIM Operational
90 days ago
100.0 % uptime
Today
Messaging Operational
90 days ago
100.0 % uptime
Today
Inbound Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
Outbound Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
WhatsApp in Aircall Operational
90 days ago
100.0 % uptime
Today
AI Assist Operational
90 days ago
100.0 % uptime
Today
Transcription & Conversation Insights Operational
90 days ago
100.0 % uptime
Today
Real-time Agent Assistance (Live prompts, Playbooks and Transcription) Operational
90 days ago
100.0 % uptime
Today
AI Call Scoring Operational
90 days ago
100.0 % uptime
Today
Workflow Automation (API, CRM, Emails) Operational
90 days ago
100.0 % uptime
Today
AI Agents Operational
90 days ago
100.0 % uptime
Today
AI Voice Agent (AIVA) — Inbound Operational
90 days ago
100.0 % uptime
Today
AI Voice Agent (AIVA) — Outbound Operational
90 days ago
100.0 % uptime
Today
AI Messaging Agent Operational
90 days ago
100.0 % uptime
Today
Aircall Dashboard Operational
90 days ago
99.99 % uptime
Today
Conversation Center Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
99.99 % uptime
Today
Live Monitoring Operational
90 days ago
100.0 % uptime
Today
Numbers Management (Purchase, Porting, Compliance) Operational
90 days ago
100.0 % uptime
Today
Users & Teams Operational
90 days ago
100.0 % uptime
Today
Call Settings & Smartflow Editor Operational
90 days ago
100.0 % uptime
Today
My Company (Account Management) Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Single Sign On (SSO) Operational
90 days ago
100.0 % uptime
Today
Integrations & APIs Operational
90 days ago
100.0 % uptime
Today
API & Webhooks Operational
90 days ago
100.0 % uptime
Today
Integration Marketplace Operational
90 days ago
100.0 % uptime
Today
CTI & Click to Call Operational
90 days ago
100.0 % uptime
Today
Hubspot Integration Operational
90 days ago
100.0 % uptime
Today
Salesforce Integration Operational
90 days ago
100.0 % uptime
Today
Zendesk Integration Operational
90 days ago
100.0 % uptime
Today
Other Integrations Operational
90 days ago
100.0 % uptime
Today
Websites Operational
Aircall Website Operational
Aircall Support Portal (Help Center) Operational
Aircall Status Page Operational
Aircall Developer Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 5, 2026

No incidents reported today.

Jun 4, 2026
Dashboard Performance Issues
Resolved - The error loading recordings and insights has been fully resolved, and the Dashboard is performing normally.
Jun 4, 07:49 UTC
Monitoring - A fix has been implemented, and we are noticing significant improvements in Dashboard loading time.
Jun 4, 07:22 UTC
Investigating - We are currently investigating an issue with the Dashboard freezing or crashing when accessing call recordings.
Jun 4, 07:04 UTC
Jun 3, 2026
Aircall Scheduled Maintenance — Wednesday, June 3rd 2026
Completed - The scheduled maintenance has been completed.
Jun 3, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 06:00 UTC
Scheduled - Aircall has a scheduled maintenance window on Wednesday, June 3rd 2026, starting at 06:00 UTC.

During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform.
We do not expect a substantial impact on users, however, the ability to provide or access KYC document may be effected for up to 60 minutes during this maintenance.

The maintenance will be carried out with the following schedule:
06:00AM – 07:00AM UTC
04:00PM – 05:00PM Sydney (AEDT)
08:00AM – 09:00AM Paris (CEST)
02:00AM – 03:00AM New York (EDT)
Jun 2, 05:58 UTC
Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026
Aircall Workspace In-Call Controls Intermittently Unresponsive
Resolved - This incident has now been resolved.

If you experience any further problems, please don’t hesitate to contact our support team.
May 29, 06:57 UTC
Monitoring - A fix has been implemented for the issue, and the app is functioning normally.

We are actively monitoring the situation to ensure system stability and will provide further updates if necessary.
May 29, 06:43 UTC
Investigating - We are currently investigating intermittent failures affecting in-call actions and buttons. Some users may experience unresponsive or unreliable controls during active calls. Our team is actively working to identify the root cause and will provide updates as the investigation progresses.
May 29, 06:14 UTC
May 28, 2026
Issues with phone calls impacting Mexico phone numbers
Resolved - Voice service for Mexico phone numbers has been fully restored. The issue was isolated to a local carrier, which has since returned to normal operation.
May 28, 20:11 UTC
Monitoring - The issue seems to be subscribed to a local carrier or local network and has returned to regular service.

We continue to monitor the situation to ensure voice service remains stable.
May 28, 19:40 UTC
Investigating - We are currently investigating an issue with Mexico phone numbers.
May 28, 19:22 UTC
May 27, 2026
Aircall Scheduled Maintenance — Wednesday, May 27th 2026
Completed - The scheduled maintenance has been completed.
May 27, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 05:00 UTC
Scheduled - Aircall has a scheduled maintenance window on Wednesday, May 27th 2026, starting at 5:00 UTC.

During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform.
We do not expect a substantial impact on users, however, the ability to make and receive calls may be effected for up to 60 minutes during this maintenance.

The maintenance will be carried out with the following schedule:
05:00AM – 06:00AM UTC
03:00PM – 04:00PM Sydney (AEDT)
07:00AM – 08:00AM Paris (CEST)
01:00AM – 02:00AM New York (EDT)
May 26, 12:08 UTC
May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026
Aircall Scheduled Maintenance — Friday, May 22nd 2026
Completed - The scheduled maintenance has been completed.
May 22, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 22:00 UTC
Scheduled - Aircall has a scheduled maintenance window on Friday, May 22nd 2026, starting at 22:00 UTC.

During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform. While the maintenance is in progress, you may experience temporary disruptions and momentary delays using the AI Voice Agent AI actions.

The maintenance will be carried out with the following schedule:
10:00PM – 10:30PM UTC
08:00AM – 08:30AM Sydney (AEDT)
10:00PM – 10:30PM London (GMT)
06:00PM – 06:30PM New York (EDT)
May 11, 08:16 UTC
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