All Systems Operational

About This Site

Welcome to Aircall's operational status page.

Here you can find information about ongoing incidents with a significant impact on Aircall's services. You can also find information about planned service maintenance events with potential risk of service impact.

Incidents impacting a specific subset of customers or services, and incidents with limited impact, may not be communicated here to protect subscribers from unwanted notifications.

When an incident is ongoing, you can expect updates as soon as any progress is made, and we frequently communicate when you can expect the next update.

If an incident is communicated here, be assured that Aircall is treating it with the utmost importance and actively working towards its resolution.

This page does not form any part of any Terms of Service for Aircall Products.

Uptime over the past 90 days. View historical uptime.
Aircall Apps Operational
90 days ago
100.0 % uptime
Today
Aircall Workspace App Operational
90 days ago
100.0 % uptime
Today
Aircall Desktop App (Legacy) Operational
90 days ago
100.0 % uptime
Today
Aircall Mobile App Operational
90 days ago
100.0 % uptime
Today
Keypad & Call Controls Operational
90 days ago
100.0 % uptime
Today
People (Contacts) Operational
History & To-do Operational
Preferences Configuration Operational
Agent Status Operational
Aircall Dashboard Operational
90 days ago
100.0 % uptime
Today
Call Routing Operational
90 days ago
100.0 % uptime
Today
Call Queuing Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Live Monitoring Operational
90 days ago
100.0 % uptime
Today
Numbers Purchase, Porting and Compliance Operational
90 days ago
100.0 % uptime
Today
Users & Teams Operational
90 days ago
100.0 % uptime
Today
Call Recording Operational
Trackers Operational
Call Settings Operational
My Company (Account Management) Operational
Smartflow Editor Operational
Call Timeline Operational
AI & Transcriptions Operational
90 days ago
100.0 % uptime
Today
Conversation Center Operational
90 days ago
100.0 % uptime
Today
Call Transcriptions Operational
90 days ago
100.0 % uptime
Today
AI Assist Operational
90 days ago
100.0 % uptime
Today
AI Voice Agent Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Multi-factor Authentication (MFA) Operational
90 days ago
100.0 % uptime
Today
Single Sign On (SSO) Operational
90 days ago
100.0 % uptime
Today
Integrations & APIs Operational
90 days ago
100.0 % uptime
Today
API & Webhooks Operational
90 days ago
100.0 % uptime
Today
Integration Marketplace Operational
90 days ago
100.0 % uptime
Today
CTI & Click to Call Operational
90 days ago
100.0 % uptime
Today
Hubspot Integration Operational
90 days ago
100.0 % uptime
Today
Salesforce Integration Operational
90 days ago
100.0 % uptime
Today
Zendesk Integration Operational
90 days ago
100.0 % uptime
Today
WhatsApp in Aircall Operational
Other Integrations Operational
90 days ago
100.0 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
Inbound Calls Operational
90 days ago
100.0 % uptime
Today
Outbound Calls Operational
90 days ago
100.0 % uptime
Today
Inbound Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
Outbound Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
WhatsApp Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
99.99 % uptime
Today
Aircall.io Website Operational
90 days ago
100.0 % uptime
Today
Aircall Support Portal Operational
90 days ago
99.99 % uptime
Today
Aircall Status Page Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Aircall Scheduled Maintenance — Saturday, February 14th 2026 Feb 14, 2026 06:00-09:00 UTC

Aircall has a scheduled maintenance window on Saturday, February 14th 2026, starting at 06:00 UTC.

During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform.

While the maintenance is in progress, you may experience temporary (≤2s) disruptions and momentary delays using the Aircall legacy app, Aircall Workspace, Aircall Dashboard, as well as integrations and public API.

The maintenance will be carried out with the following schedule:
06:00AM – 09:00AM UTC
05:00PM – 08:00PM Sydney (AEDT)
06:00AM – 09:00AM London (GMT)
01:00AM – 04:00AM New York (EDT)
Posted on Jan 21, 2026 - 17:19 UTC

Aircall Scheduled Maintenance — Sunday, February 15th 2026 Feb 15, 2026 06:00-10:00 UTC

Aircall has a scheduled maintenance window on Sunday, February 15th 2026, starting at 06:00 UTC.

During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform.

While the maintenance is in progress, you may experience temporary (≤2s) disruptions and momentary delays using the Aircall legacy app, Aircall Workspace, and the Aircall Dashboard.

The maintenance will be carried out with the following schedule:
06:00AM – 10:00AM UTC
05:00PM – 09:00PM Sydney (AEDT)
06:00AM – 10:00AM London (GMT)
01:00AM – 05:00AM New York (EDT)
Posted on Jan 28, 2026 - 14:30 UTC
Feb 8, 2026

No incidents reported today.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026
Loading Issues
Resolved - System performance has remained stable during monitoring.

We appreciate your patience and understanding while we worked to restore normal functionality.

If you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.
Feb 4, 19:54 UTC
Monitoring - We have been observing improvements in the system performance after our mitigation attempts.

Customers previously experiencing loading issues should reload the Aircall App (F5 on Windows and Ctrl+R on MacOS) in order to ensure operation with the latest updates.

We continue to monitor the system performance to ensure the root cause has been permanently tackled.
Feb 4, 18:00 UTC
Identified - We are actively implementing mitigation measures to improve system performance.

We will be providing updates as progress is made.
Feb 4, 16:15 UTC
Investigating - We are currently investigating high latency when loading Aircall.

We will be providing updates as progress is made.
Feb 4, 15:55 UTC
Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026
Aircall Scheduled Maintenance — Saturday, January 31st 2026
Completed - The scheduled maintenance has been completed.
Jan 31, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 05:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 30, 17:14 UTC
Scheduled - Aircall has a scheduled maintenance window on Saturday, January 31st 2026, starting at 06:30 UTC.

During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform.

While the maintenance is in progress, you may experience temporary (≤2s) disruptions using the Aircall Workspace, such as hold/unhold ongoing call.

The maintenance will be carried out with the following schedule:
06:30AM – 07:30AM UTC
05:30PM – 06:30PM Sydney (AEDT)
06:30AM – 07:30AM London (GMT)
01:30AM – 02:30AM New York (EDT)
Jan 30, 06:30 UTC
Jan 30, 2026

No incidents reported.

Jan 29, 2026
Aircall Scheduled Maintenance — Thursday, January 29th 2026
Completed - The scheduled maintenance has been completed.
Jan 29, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 06:00 UTC
Scheduled - Aircall has a scheduled maintenance window on Thursday, January 29th 2026, starting at 06:00 UTC.

During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform.

While the maintenance is in progress, you may experience temporary (≤2s) disruptions and momentary delays within the Live Monitoring section of the Aircall Dashboard.

The maintenance will be carried out with the following schedule:
06:00AM – 07:00AM UTC
05:00PM – 06:00PM Sydney (AEDT)
06:00AM – 07:00AM London (GMT)
01:00AM – 02:00AM New York (EDT)
Jan 28, 14:32 UTC
Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026
Aircall Scheduled Maintenance — Monday, January 26th 2026
Completed - The scheduled maintenance has been completed.
Jan 26, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 07:00 UTC
Scheduled - Aircall has a scheduled maintenance window on Monday, January 26th 2026, starting at 07:00 UTC.

During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform.

While the maintenance is in progress, you may experience temporary disruptions and delays in the Analytics Dashboard.

The maintenance will be carried out with the following schedule:
07:00AM – 08:00AM UTC
06:00PM – 07:00PM Sydney (AEDT)
07:00AM – 08:00AM London (GMT)
02:00AM – 03:00AM New York (EDT)
Jan 23, 16:21 UTC
Jan 25, 2026

No incidents reported.

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