All Systems Operational

About This Site

Welcome to Aircall's operational status page.

Here you can find information about ongoing incidents with a significant impact on Aircall's services. You can also find information about planned service maintenance events with potential risk of service impact.

Incidents impacting a specific subset of customers or services, and incidents with limited impact, may not be communicated here to protect subscribers from unwanted notifications.

When an incident is ongoing, you can expect updates as soon as any progress is made, and we frequently communicate when you can expect the next update.

If an incident is communicated here, be assured that Aircall is treating it with the utmost importance and actively working towards its resolution.

This page does not form any part of any Terms of Service for Aircall Products.

Aircall Apps Operational
90 days ago
99.99 % uptime
Today
Aircall Workspace (Web) Operational
90 days ago
100.0 % uptime
Today
Aircall Workspace (Desktop) Operational
90 days ago
100.0 % uptime
Today
Aircall Mobile App (iOS) Operational
90 days ago
99.98 % uptime
Today
Aircall Mobile App (Android) Operational
90 days ago
100.0 % uptime
Today
Aircall Chrome Extension Operational
90 days ago
100.0 % uptime
Today
Voice — Calling Operational
90 days ago
100.0 % uptime
Today
Inbound Calls Operational
90 days ago
100.0 % uptime
Today
Outbound Calls Operational
90 days ago
100.0 % uptime
Today
Call Routing & IVR Operational
90 days ago
100.0 % uptime
Today
Call Recording & Voicemail Operational
90 days ago
100.0 % uptime
Today
Power Dialer Operational
90 days ago
100.0 % uptime
Today
eSIM Operational
90 days ago
100.0 % uptime
Today
Messaging Operational
90 days ago
99.99 % uptime
Today
Inbound Messaging (SMS/MMS) Operational
90 days ago
100.0 % uptime
Today
Outbound Messaging (SMS/MMS) Operational
90 days ago
99.97 % uptime
Today
WhatsApp in Aircall Operational
90 days ago
100.0 % uptime
Today
AI Assist Operational
90 days ago
100.0 % uptime
Today
Transcription & Conversation Insights Operational
90 days ago
100.0 % uptime
Today
Real-time Agent Assistance (Live prompts, Playbooks and Transcription) Operational
90 days ago
100.0 % uptime
Today
AI Call Scoring Operational
90 days ago
100.0 % uptime
Today
Workflow Automation (API, CRM, Emails) Operational
90 days ago
100.0 % uptime
Today
AI Agents Operational
90 days ago
100.0 % uptime
Today
AI Voice Agent (AIVA) — Inbound Operational
90 days ago
100.0 % uptime
Today
AI Voice Agent (AIVA) — Outbound Operational
90 days ago
100.0 % uptime
Today
AI Messaging Agent Operational
90 days ago
100.0 % uptime
Today
Aircall Dashboard Operational
90 days ago
99.98 % uptime
Today
Conversation Center Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
99.87 % uptime
Today
Live Monitoring Operational
90 days ago
100.0 % uptime
Today
Numbers Management (Purchase, Porting, Compliance) Operational
90 days ago
100.0 % uptime
Today
Users & Teams Operational
90 days ago
100.0 % uptime
Today
Call Settings & Smartflow Editor Operational
90 days ago
100.0 % uptime
Today
My Company (Account Management) Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Single Sign On (SSO) Operational
90 days ago
100.0 % uptime
Today
Integrations & APIs Operational
90 days ago
100.0 % uptime
Today
API & Webhooks Operational
90 days ago
100.0 % uptime
Today
Integration Marketplace Operational
90 days ago
100.0 % uptime
Today
CTI & Click to Call Operational
90 days ago
100.0 % uptime
Today
Hubspot Integration Operational
90 days ago
100.0 % uptime
Today
Salesforce Integration Operational
90 days ago
100.0 % uptime
Today
Zendesk Integration Operational
90 days ago
100.0 % uptime
Today
Other Integrations Operational
90 days ago
100.0 % uptime
Today
Websites Operational
Aircall Website Operational
Aircall Support Portal (Help Center) Operational
Aircall Status Page Operational
Aircall Developer Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Aircall Scheduled Maintenance — Wednesday, July 22nd 2026 Jul 22, 2026 00:00-01:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jul 20, 2026 - 09:56 UTC
Scheduled - One of our partner carrier has a scheduled maintenance window on Wednesday, July 22nd 2026 starting at 00:00 UTC.

During this window, their team will perform work that supports the continued reliability and performance of their platform.
We do not expect a substantial impact on users, however, the ability to make and receive calls and messages (SMS/MMS) may be effected for up to 60 minutes during this maintenance.

The maintenance will be carried out with the following schedule:
00:00AM – 01:00AM UTC
10:00AM – 11:00AM Sydney (AEDT)
02:00AM – 03:00AM Paris (CEST)
08:00PM – 09:00PM New York (EDT)

Jul 17, 2026 - 14:23 UTC

Aircall Scheduled Maintenance — Friday, July 24th 2026 Jul 24, 2026 00:00-01:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jul 20, 2026 - 09:57 UTC
Scheduled - One of our partner carrier has a scheduled maintenance window on Friday, July 24th 2026 starting at 00:00 UTC.

During this window, their team will perform work that supports the continued reliability and performance of their platform.
We do not expect a substantial impact on users, however, the ability to make and receive calls and messages (SMS/MMS) may be effected for up to 60 minutes during this maintenance.

The maintenance will be carried out with the following schedule:
00:00AM – 01:00AM UTC
10:00AM – 11:00AM Sydney (AEDT)
02:00AM – 03:00AM Paris (CEST)
08:00PM – 09:00PM New York (EDT)

Jul 17, 2026 - 14:24 UTC
Jul 20, 2026

No incidents reported today.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026
Resolved - Our engineering team has resolved the issue with delayed logging to integrations.
Jul 17, 14:51 UTC
Identified - We have identified the root cause of the delay in activity logging for integrations. A fix is currently being applied. We will confirm once activities are being logged within normal timeframes and provide a final update at that point.
Jul 17, 12:18 UTC
Investigating - We are currently investigating a delay in activity logging for integrations, where call/activity events are not being reflected in connected systems within the expected timeframe. The team is actively looking into the root cause. Updates will follow as more information becomes available.
Jul 17, 11:45 UTC
Jul 16, 2026

No incidents reported.

Jul 15, 2026
Resolved - Our partner carrier has fully resolved the issue and service is back to normal at this time
Jul 15, 16:03 UTC
Identified - Some customers may experience issues setting or changing their registered E911 emergency location at this time. Our carrier partner has identified a problem with their system that is causing this problem and they are currently working on a fix.
Jul 15, 15:43 UTC
Jul 14, 2026

No incidents reported.

Jul 13, 2026
Resolved - We can confirm this issue is fully resolved.
If you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.

Jul 13, 14:52 UTC
Monitoring - Our teams and partners have been working on a fix and have observed recovery.
We will continue to monitor the system until the resolution is confirmed.

Jul 13, 14:26 UTC
Identified - The issue has been identified and we are working on a fix.
Jul 13, 13:32 UTC
Investigating - We are currently investigating an issue where some Aircall users may become stuck in an active call and are unable to make new calls. Our team is actively working to identify the root cause and will provide an update as soon as more information is available.
Jul 13, 13:20 UTC
Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026
Resolved - This incident has been resolved.
Jul 9, 08:45 UTC
Monitoring - We observe a return to normal performance with loading times.
We keep monitoring the results.

Jul 9, 08:21 UTC
Investigating - We are currently investigating a performance issue that is impacting Analytics and Call History loading time
Jul 9, 07:46 UTC
Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.