Latency on Calls and Dashboard

Incident Report for Aircall

Resolved

Everything is back to normal since 11:00am UTC
Posted Aug 30, 2017 - 11:29 UTC

Monitoring

Overload has been managed and the solution applied is currently in monitoring.
Posted Aug 30, 2017 - 10:20 UTC

Update

We're seeing temporary overload on our platform impacting performance of calls (inbound, outbound) as well as the dashboard.
Posted Aug 30, 2017 - 09:09 UTC

Identified

We're seeing delay in connecting incoming call on our platform.
Posted Aug 30, 2017 - 07:58 UTC
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