Aircall Workspace Displays "500: Internal Server Error"

Incident Report for Aircall

Resolved

The issue causing the Aircall Workspace app to display a “500: Internal Server Error” message has been fully resolved.

Users should now be able to sign in and use the platform without any issues.

If you experience any further problems, please don’t hesitate to contact our support team.
Posted Jan 22, 2025 - 18:48 UTC

Monitoring

A fix has been implemented for the issue causing the Aircall Workspace app to display a “500: Internal Server Error” message, and users should now be able to sign in and use the app normally.

We are actively monitoring the situation to ensure system stability and will provide further updates if necessary.
Posted Jan 22, 2025 - 18:43 UTC

Investigating

We are currently investigating an issue where the Aircall Workspace is displaying a “500: Internal Server Error” message, preventing users from signing in.

As a temporary workaround, please use the Aircall Desktop app or visit phone.aircall.io to make or receive calls.

Our team is actively working to resolve this issue as quickly as possible. We will provide updates here as soon as they become available.
Posted Jan 22, 2025 - 18:22 UTC