Service Disruption

Incident Report for Aircall

Resolved

This incident has been resolved.
Posted Aug 04, 2022 - 15:58 UTC

Identified

One of our providers is experiencing an issue, affecting:
- Agents can make and receive calls, but inconsistencies can be observed in their availability statuses display
- Livefeed data
- Insight cards
- Incall actions
Posted Aug 04, 2022 - 15:37 UTC
This incident affected: Voice — Calling (Inbound Calls, Outbound Calls).