Call Connection Issue

Incident Report for Aircall

Resolved

This incident has been resolved. If you have any questions, feel free to reach out to https://support.aircall.io
Posted Jan 25, 2022 - 21:58 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 25, 2022 - 21:03 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 25, 2022 - 17:43 UTC

Investigating

We are currently investigating an issue of users not able to connect to calls and users may be stuck in calls.
Posted Jan 25, 2022 - 17:40 UTC
This incident affected: Voice — Calling (Inbound Calls, Outbound Calls).
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