Issue on inbound and outbound calls

Incident Report for Aircall

Resolved

This incident has been resolved.
Posted Apr 30, 2020 - 08:16 UTC

Monitoring

The issue is now resolved on our provider side. We're monitoring.
Posted Apr 30, 2020 - 07:41 UTC

Identified

One of our provider is experiencing an elevated error rate impacting inbound calls, outbound calls and in call action. We're communicating with them and monitoring closely.
Posted Apr 30, 2020 - 07:13 UTC
This incident affected: Voice — Calling (Inbound Calls, Outbound Calls).