Stats section on Admin Dashboard

Incident Report for Aircall

Resolved

This incident has been resolved.
Posted Apr 25, 2023 - 11:01 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 25, 2023 - 10:58 UTC

Update

We are facing an outage related to the Stats section not loading or not displaying any data due to a third-party provider. Our teams are continuing to work on a fix for this issue.
Posted Apr 25, 2023 - 09:37 UTC

Update

We are facing an outage related to the Stats section not loading or not displaying any data due to a third-party provider. Our teams are working on a fix for this.
Posted Apr 25, 2023 - 08:28 UTC

Update

We are facing an outage related to the Stats section not loading or not displaying any data due to a third-party provider, we are working towards isolating the issue from our end to work around it.
Posted Apr 25, 2023 - 07:58 UTC

Identified

We are facing an outage related to the Stats section not loading or not displaying any data due to a third party provider, we are working towards isolating the issue from our end to work around it.
Posted Apr 25, 2023 - 07:21 UTC

Investigating

We have identified an issue related to the Stats section not loading or not displaying any data. Our team is currently investigating this.
Posted Apr 25, 2023 - 01:59 UTC
This incident affected: Aircall Dashboard (Numbers Management (Purchase, Porting, Compliance)).