Aircall Support Portal accessibility

Incident Report for Aircall

Resolved

The Aircall Support Portal is fully stable.
Posted Jul 23, 2024 - 15:18 UTC

Monitoring

Our provider has implemented a fix and is observing improvements.
Posted Jul 23, 2024 - 13:50 UTC

Update

The issues experienced by some users may be the following:
- Access to the page support.aircall.io
- Portal authentication in support.aircall.io
- Chat with the Support team
Posted Jul 23, 2024 - 12:40 UTC

Identified

Some users may not be able to access support.aircall.io due to an ongoing incident impacting our provider.

We will provide an update as soon as we have further details.
Posted Jul 23, 2024 - 12:30 UTC