Issue on outbound calls in France

Incident Report for Aircall

Resolved

The routed calls in France are now back to normal.
This incident has been resolved.
Posted Jul 02, 2024 - 12:00 UTC

Monitoring

Our carrier confirmed the resolution of this incident on their end.
We’re monitoring the situation and will update one full resolution of the issue is confirmed.
Posted Jul 02, 2024 - 10:59 UTC

Identified

An issue has been identified with one of our carrier and further investigation are still ongoing.
We mitigated the issue by changing the route for French calls.
Posted Jul 02, 2024 - 10:01 UTC

Investigating

We are experiencing issues with routing calls in France. Our team is working closely with our providers to fix the situation.

We will be updating this status page to keep you informed of the resolution progress.
Posted Jul 02, 2024 - 09:53 UTC
This incident affected: Voice — Calling (Outbound Calls).