SMS and MMS delivery issues

Incident Report for Aircall

Resolved

This incident has been resolved.
Posted Feb 13, 2026 - 21:58 UTC

Monitoring

We are no longer seeing SMS and MMS errors at this time but will continue to monitor the situation
Posted Feb 13, 2026 - 21:11 UTC

Investigating

We are presently investigating an issue with SMS and MMS delivery with one of our carriers. Some customers may experience delivery delays or MMS messages not arriving.
Posted Feb 13, 2026 - 20:32 UTC
This incident affected: Messaging (Inbound Messaging (SMS/MMS)).