Delay logging call/activity events to integrations

Incident Report for Aircall

Resolved

Our engineering team has resolved the issue with delayed logging to integrations.
Posted Jul 17, 2026 - 14:51 UTC

Identified

We have identified the root cause of the delay in activity logging for integrations. A fix is currently being applied. We will confirm once activities are being logged within normal timeframes and provide a final update at that point.
Posted Jul 17, 2026 - 12:18 UTC

Investigating

We are currently investigating a delay in activity logging for integrations, where call/activity events are not being reflected in connected systems within the expected timeframe. The team is actively looking into the root cause. Updates will follow as more information becomes available.
Posted Jul 17, 2026 - 11:45 UTC
This incident affected: Integrations & APIs (Hubspot Integration, Salesforce Integration, Zendesk Integration, Other Integrations).