A fix has been implemented and we are monitoring the results.
Posted Oct 28, 2021 - 06:23 UTC
Update
We are continuing to work on a fix for this issue.
Posted Oct 28, 2021 - 03:02 UTC
Identified
We have identified an issue where new inbound SMS and new outbound SMS are not displayed in conversations history, despite being correctly received and sent on our network. We are working on a fix and will update the status of the issue within the next 4 hours. Once resolved, inbound and outbound messages received during the timeframe of the issue will be visible in conversations history.
Posted Oct 27, 2021 - 23:18 UTC
Monitoring
We are observing an issue where messages are not performing as expected. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Oct 27, 2021 - 22:01 UTC
This incident affected: Messaging (Inbound Messaging (SMS/MMS)).