Issue on inbound/outbound calls

Incident Report for Aircall

Resolved

This incident is resolved. Inbound/outbound call actions on the Aircall app are fully functional.
Posted May 15, 2026 - 07:16 UTC

Update

We are continuing to monitor for any further issues.
Posted May 15, 2026 - 07:12 UTC

Monitoring

We have implemented a fix, and you should now be able to action calls on the Aircall app. We will continue to monitor and provide another update as soon as more information becomes available.
Posted May 15, 2026 - 06:40 UTC

Investigating

We are experiencing issues with Inbound/Outbound call actions on the Aircall App. Our team is working on this to fix the situation.

We will be updating this status page to keep you informed of the resolution progress.
Posted May 15, 2026 - 05:15 UTC
This incident affected: Voice — Calling (Inbound Calls, Outbound Calls) and Aircall Apps (Aircall Workspace (Web), Aircall Workspace (Desktop), Aircall Mobile App (iOS), Aircall Mobile App (Android), Aircall Chrome Extension).