We have implemented a fix for the issue that caused some users to be unable to receive calls. At this time, services are operating as expected, and we are closely monitoring to ensure continued stability.
If you continue to experience any issues, please reach out to our support team.
Posted Feb 27, 2025 - 14:20 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 27, 2025 - 10:56 UTC
Identified
This issue has been identified and we are working on a fix.
Posted Feb 27, 2025 - 10:12 UTC
Investigating
We are currently investigating an issue with a subset of users unable to receive calls.
Posted Feb 27, 2025 - 09:19 UTC
This incident affected: Voice — Calling (Inbound Calls) and Aircall Dashboard (Numbers Management (Purchase, Porting, Compliance)).