Calls Missing from the Call History in Aircall Desktop App

Incident Report for Aircall

Resolved

The issue causing some calls to not display in the Call History of the Aircall Desktop app has been resolved. The app should now function as expected, and all calls should appear in the Call History as intended.

To ensure the fix takes effect, you may need to close and reopen the Aircall Desktop app.

If you experience any further problems, please don’t hesitate to contact our support team.
Posted Jan 23, 2025 - 17:34 UTC

Identified

We have identified the root cause of an issue where some calls are not being displayed in the Call History of the Aircall Desktop app. Our team is working on implementing a fix to resolve this as quickly as possible.

Updates will be provided here as they become available.
Posted Jan 23, 2025 - 17:19 UTC