A fix has been implemented by our service provider and we are monitoring the results. Customers can reload the Aircall app and should see a green call button once again.
Posted Sep 05, 2023 - 21:30 UTC
Identified
An issue with one of Aircall's service providers has been identified and a fix is being implemented.
Posted Sep 05, 2023 - 21:19 UTC
Investigating
We are currently investigating an issue where the call button is grayed out and users are unable to place outbound calls from the Aircall app.
Posted Sep 05, 2023 - 21:06 UTC
This incident affected: Voice — Calling (Outbound Calls).