Call History not visible on Aircall App

Incident Report for Aircall

Resolved

This incident has now been resolved. Any missing call history for the duration of the incident will be backfilled.

Posted Aug 01, 2024 - 03:05 UTC

The fix implemented has been tested to be working. Call History during the incident is not yet displayed on the Aircall App and will be backfilled.

Posted Aug 01, 2024 - 02:52 UTC

We have now put in a fix for this issue and monitoring it further

Posted Aug 01, 2024 - 02:37 UTC

We are continuing to investigate this issue.

Posted Aug 01, 2024 - 01:30 UTC

We are currently investigating an ongoing issue with the Call History not being updated on the Aircall Desktop and Aircall Web Application.

Posted Aug 01, 2024 - 01:29 UTC