One of our main carrier partner in North America is facing intermittent call quality issues on a small subset of inbound calls made to Toll Free numbers. We are working with them to resolve these issues over the next hours.
Posted Sep 30, 2021 - 19:21 UTC
Update
we are continuing to work on a fix for this issue.
Posted Sep 30, 2021 - 06:31 UTC
Update
we are continuing to work on a fix for this issue.
Posted Sep 30, 2021 - 04:47 UTC
Identified
At this stage we are only seeing potential impact on Toll Free numbers in US and CA and we are continuing to work on a fix for this issue.
Posted Sep 30, 2021 - 02:32 UTC
Update
At this stage we are only seeing potential impact on Toll Free numbers in US and CA and we are continuing to work on a fix for this issue.
Posted Sep 30, 2021 - 01:30 UTC
Update
We are continuing to investigate this issue.
Posted Sep 30, 2021 - 00:08 UTC
Investigating
A partner carrier is investigating an issue with inbound calls for CA and US numbers and we're monitoring their progress as they work towards a resolution.
Posted Sep 29, 2021 - 23:36 UTC
This incident affected: Voice — Calling (Inbound Calls).