Admin dashboard: analytics, data not being updated

Incident Report for Aircall

Resolved

This incident has been resolved.
Posted Jan 02, 2023 - 19:34 UTC

Monitoring

A fix has been implemented, we are monitoring the results.
Posted Jan 02, 2023 - 18:31 UTC

Investigating

We are currently facing an issue with our data update which may impact the analytics part on the admin dashboard.
The issue started today, Monday January 2nd at 1PM UTC.
We are currently investigating the issue.
Posted Jan 02, 2023 - 16:10 UTC
This incident affected: Aircall Dashboard (Numbers Management (Purchase, Porting, Compliance)).