Delayed MMS delivery confirmation for some customers

Incident Report for Aircall

Resolved

We still have not seen any direct impact to customers, so this incident is resolved
Posted Sep 01, 2026 - 19:27 UTC

Monitoring

Thus far we have not detected any direct impact to our customers, but we will continue to monitor
Posted Sep 01, 2026 - 19:02 UTC

Update

We are continuing to investigate this issue.
Posted Sep 01, 2026 - 18:45 UTC

Investigating

Our monitoring systems have detected a potential issue with MMS messages delayed delivery. We will update this page with more information when possible
Posted Sep 01, 2026 - 18:43 UTC
This incident affected: Messaging (Outbound Messaging (SMS/MMS)).