The issue affecting the update of Apps has been fully resolved. Call status and Call controls are now correctly displayed. Some users might have needed to reload the App.
Thank you for your patience and understanding while we worked to restore full functionality.
Posted Aug 11, 2025 - 09:33 UTC
Update
We are continuing to monitor the system recovery.
We recommend that impacted users reload the app (Ctrl+R on Windows and Command+R on macOS) to ensure the fix takes effect.
Posted Aug 11, 2025 - 09:05 UTC
Monitoring
A fix has been implemented for the issue. We are currently monitoring the platform to ensure stability and will provide a final update once we confirm full resolution.
Posted Aug 11, 2025 - 08:52 UTC
Investigating
We are currently investigating an issue with the Aircall App freezing and not updating. Our team is actively working to identify the root cause and will share updates as soon as more information becomes available. We appreciate your patience and understanding.