Latency in webhooks, Insight card not displayed and integration’s logging issues

Incident Report for Aircall

Resolved

This incident has been resolved.

Posted Jul 26, 2021 - 09:10 UTC

Update

We are continuing to monitor for any further issues.

Posted Jul 26, 2021 - 09:04 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 26, 2021 - 09:04 UTC

Investigating

Since today july 26th from 4:20 UTC, we are experiencing latency that impact:
- insight card,
- webhook.
Webhook behavior’s issue impacts some integrations (Hubspot, ...).
We are currently investigating this issue.

Posted Jul 26, 2021 - 08:34 UTC

This incident affected: Integrations & APIs (Other Integrations).