Issue identified with live feed, in-call screen and some users stuck in a ringing state.

Incident Report for Aircall

Resolved

This incident has been resolved
Posted Sep 14, 2023 - 06:42 UTC

Identified

The root cause of this issue has been identified and a fix is being produced.
Posted Sep 14, 2023 - 06:17 UTC

Investigating

We have identified and are investigating an issue impacting our live feed, in-call screen and some users stuck in a ringing state.
Posted Sep 14, 2023 - 03:23 UTC
This incident affected: Aircall Dashboard (Numbers Management (Purchase, Porting, Compliance)).
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