Issue on our infrastructure

Incident Report for Aircall

Resolved

This incident has been resolved.

Posted May 01, 2020 - 00:49 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 01, 2020 - 00:45 UTC

Update

We are continuing to investigate this issue.

Posted May 01, 2020 - 00:40 UTC

Investigating

We have identified an issue affecting our infrastructure and are currently working on solving it the earliest.

Impact: impossible to log in Aircall phone app

Mobile app is not impacted
Public API is not impacted
Dashboard is not impacted

Posted May 01, 2020 - 00:02 UTC

This incident affected: Integrations & APIs (API & Webhooks, Other Integrations), Voice — Calling (Inbound Calls, Outbound Calls), and Aircall Dashboard (Numbers Management (Purchase, Porting, Compliance)).