Issue with .io domain names

Incident Report for Aircall

Resolved

All our services are now reachable. Please contact support@aircall.io if you're still experiencing reachability issues on our applications.
Posted Sep 20, 2017 - 15:56 UTC

Monitoring

We are seeing improvements in reachability for all our services. We are still monitoring the issue.
Posted Sep 20, 2017 - 15:25 UTC

Update

We are still seeing reachability issues. We are monitoring the issue and will update again this incident ASAP.
Posted Sep 20, 2017 - 15:05 UTC

Update

We are still seeing reachability issues. We are monitoring the issue and will update this incident ASAP.
Posted Sep 20, 2017 - 14:33 UTC

Identified

Starting few minutes ago, .io domain names in general are experiencing reachability issues. Our call infrastructure is working well but you might not be able to reach Aircall Phone, Dashboard, Homepage or API. We'll update this incident within the next 30 minutes.
Posted Sep 20, 2017 - 13:51 UTC