Connectivity Issue - Some users stuck in calls

Incident Report for Aircall

Resolved

This incident has now been resolved.
Posted Jul 04, 2023 - 10:52 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 04, 2023 - 10:20 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 04, 2023 - 09:56 UTC

Investigating

We are currently investigating a connectivity issue that may results, for a small subset of calls, in users being stuck in calls.
Posted Jul 04, 2023 - 09:22 UTC
This incident affected: Voice — Calling (Inbound Calls, Outbound Calls).
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