The incident has been resolved. If you are still experiencing issues, please contact our support team: https://support.aircall.io/
Posted Oct 04, 2021 - 00:43 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 04, 2021 - 00:02 UTC
Identified
We are currently aware of issues with calls connecting, dropping, transfers failing, and lack of audio on calls (inbound and outbound). We are investigating this and will update when the issue is identified.
Posted Oct 03, 2021 - 23:56 UTC
This incident affected: Voice — Calling (Inbound Calls, Outbound Calls).