Desktop version of app not loading

Incident Report for Aircall

Resolved

This incident has been resolved. If you're still experiencing issues, please refer to our guide on how to reload your application here: https://help.aircall.io/en/articles/3819554-how-to-reload-your-phone-application or feel free to contact us at https://support.aircall.io.

Posted Mar 29, 2022 - 15:17 UTC

Identified

We have identified the root cause and are working on a fix. We have also identified a workaround being to reload your phone app. Here is a short guide on how to do this: https://help.aircall.io/en/articles/3819554-how-to-reload-your-phone-application

Posted Mar 29, 2022 - 14:55 UTC

Investigating

We are currently investigating an issue with the desktop (Windows, Mac OS) versions of the Aircall app not loading. If at all possible, please try and use https://phone.aircall.io as a temporary workaround while we investigate further.

Posted Mar 29, 2022 - 14:36 UTC