Connectivity Issue - Some users stuck in calls

Incident Report for Aircall

Resolved

This incident has been resolved.

Posted Jan 15, 2024 - 12:01 UTC

A fix has been implemented and we are monitoring the results.

Posted Jan 15, 2024 - 11:30 UTC

We are currently investigating a connectivity issue that may results, for a small subset of calls, in users being stuck in calls.

Posted Jan 15, 2024 - 11:01 UTC

This incident affected: Voice — Calling (Inbound Calls, Outbound Calls).