Issue on calls in France

Incident Report for Aircall

Resolved

This incident has been resolved.

Posted Nov 04, 2019 - 12:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 04, 2019 - 11:02 UTC

Update

We are continuing to investigate this issue with our provider.

Posted Nov 04, 2019 - 10:04 UTC

Investigating

We’re currently experiencing a sound degradation for calls in France.

Our engineering team is currently investigating the matter. We’ll keep this page up-to-date.

Posted Nov 04, 2019 - 09:26 UTC

This incident affected: Voice — Calling (Inbound Calls).