We can confirm this issue is fully resolved. If you continue to experience any issues logging into Aircall, making or receiving calls, or loading the Dashboard, please don’t hesitate to reach out to our Support team for further assistance.
Posted Oct 13, 2026 - 16:19 UTC
Monitoring
We are observing improvements across services. We will continue monitoring until full resolution is confirmed.
Posted Oct 13, 2026 - 15:53 UTC
Identified
The issue is circumscribed to a subset of actions, and it's not permanent. We are developing the necessary actions to mitigate the impact.
Posted Oct 13, 2026 - 15:50 UTC
Update
We are continuing to investigate this issue.
Posted Oct 13, 2026 - 15:50 UTC
Investigating
We are currently investigating a spike in errors that may cause different sporadic issues.
Posted Oct 13, 2026 - 15:38 UTC
This incident affected: Voice — Calling (Inbound Calls, Outbound Calls), Aircall Dashboard (Conversation Center, Analytics, Live Monitoring), and Aircall Apps (Aircall Workspace (Web), Aircall Workspace (Desktop)).