Degraded performances on Inbound and Outbound calls

Incident Report for Aircall

Resolved

This incident has been resolved.
Posted Feb 14, 2017 - 10:25 UTC

Monitoring

Our provider confirmed us that the incident is now resolved, and we don't see any issue anymore. We're currently monitoring calls from this provider.
Posted Feb 14, 2017 - 10:05 UTC

Identified

Our provider is currently under a network attack affecting their call clusters. If your calls are impacted, please contact us so we can switch you to another provider.
Posted Feb 14, 2017 - 09:41 UTC

Investigating

One of our call providers is currently experiencing some issues. If your calls are impacted, please contact us so we can switch you to another provider asap.
Posted Feb 14, 2017 - 09:04 UTC