Issue with call recordings

Incident Report for Aircall

Resolved

Changes to the dashboard have been rolled back. Customers can now download call recordings.
Posted Apr 27, 2022 - 16:52 UTC

Identified

We made updates to the dashboard and as an unintended impact, the ability to download call recordings is temporarily unavailable. Our engineers are currently working on restoring this function.
Posted Apr 27, 2022 - 15:53 UTC
This incident affected: Aircall Dashboard (Numbers Management (Purchase, Porting, Compliance)).