Public API returning 500 error

Incident Report for Aircall

Resolved

Our public API is now working as expected, this incident has been resolved.
Posted Dec 17, 2025 - 11:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 17, 2025 - 10:48 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 17, 2025 - 10:28 UTC

Investigating

We are investigating an error on our public API returning 500 error.
The issue has been identified and we are working on a corrective release.
Posted Dec 17, 2025 - 10:27 UTC
This incident affected: Integrations & APIs (API & Webhooks).
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