Contact: latency to fetch, create and edit contact

Incident Report for Aircall

Resolved

This incident has been resolved.
Posted Sep 14, 2022 - 12:01 UTC

Update

Update - The latency observed in our contact system is still low and stable, an improvement has been implemented, we are continuing to monitor.
Posted Sep 14, 2022 - 10:02 UTC

Update

Update - The latency observed in our contact system is still stable, we are continuing to monitor.
Posted Sep 13, 2022 - 16:18 UTC

Update

The latency observed in our contact system is still stable, we are continuing to monitor for 2 hours.
Posted Sep 13, 2022 - 11:27 UTC

Monitoring

The latency observed in our contact system seems to be back to normal. We are continuing to monitor and will share more once we learn more
Posted Sep 13, 2022 - 07:29 UTC

Identified

We are currently investigating latency in our contact system which may impact the creation, edition, and display of a contact. We will share updates as we learn more.
Posted Sep 13, 2022 - 03:06 UTC