We can confirm that this situation has been fully resolved.
We appreciate your patience and understanding while we worked to restore normal functionality.
Posted Jul 28, 2025 - 19:20 UTC
Monitoring
The issue should be mitigated. If users continue to experience this issue, please refresh the Aircall App to ensure the fix takes effect.
Posted Jul 28, 2025 - 15:16 UTC
Update
The 'something went wrong' error has been mitigated, but we continue to observe impact on Users accessing/searching for Contacts. We will be providing an update as soon as further developments are made.
Posted Jul 28, 2025 - 14:14 UTC
Identified
We have identified the issue, and we are working on a fix. We will be providing an update as soon as further developments are made.
Posted Jul 28, 2025 - 13:50 UTC
Investigating
We are currently investigating "Something went wrong" errors impacting Aircall App. We will provide further feedback.
Posted Jul 28, 2025 - 13:41 UTC
This incident affected: Aircall Apps (Aircall Workspace (Desktop)).