Calls dropping and quality issues

Incident Report for Aircall

Resolved

This incident has been resolved.
Posted Dec 22, 2025 - 09:45 UTC

Monitoring

Our telco partner has advised that the issue should be resolved.
We are monitoring the results
Posted Dec 22, 2025 - 09:18 UTC

Identified

We have identified the issue as coming from one of our Telco providers.
Posted Dec 22, 2025 - 08:41 UTC

Investigating

We are investigating reports of some calls dropping and some facing quality issues
Posted Dec 22, 2025 - 07:56 UTC
This incident affected: Voice — Calling (Inbound Calls, Outbound Calls).
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