Our provider indicated resolution of the network issue on their end. Sorry for the inconvenience caused. If you have any questions, feel free to reach our support team (support@aircall.io).
Posted Oct 22, 2018 - 09:50 UTC
Monitoring
We're seeing full recovery from our perspective. We're working with our infrastructure provider in order to have more details on the root cause of the issue.
Posted Oct 22, 2018 - 09:10 UTC
Identified
We're seeing partial recovery. Issue seems to be located at our infrastructure's provider level, impacted by a network issue.
Posted Oct 22, 2018 - 09:00 UTC
Investigating
We're currently investigating an infrastructure issue that is potentially impacting all services. More details to come.
Posted Oct 22, 2018 - 08:53 UTC
This incident affected: Integrations & APIs (API & Webhooks, Other Integrations), Voice — Calling (Inbound Calls, Outbound Calls), and Aircall Dashboard (Numbers Management (Purchase, Porting, Compliance)).