Issue on authentication

Incident Report for Aircall

Resolved

This incident has been resolved.
Posted Apr 06, 2021 - 11:20 UTC

Monitoring

The fix has been implemented.
Service is back to normal.
Posted Apr 06, 2021 - 11:05 UTC

Update

We are continuing to work on a fix for this issue.
Posted Apr 06, 2021 - 10:33 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 06, 2021 - 10:02 UTC

Investigating

We have identified an issue affecting authentication.
Users may not be able to log into the phone or dashboard.
Posted Apr 06, 2021 - 09:15 UTC
This incident affected: Aircall Dashboard (Numbers Management (Purchase, Porting, Compliance)).