API Service Degradation

Incident Report for Aircall

Resolved

API services have been fully restored and are operating normally.
Posted Oct 23, 2024 - 21:48 UTC

Update

Some API services are still presenting errors, which may affect SMS and integration functionality. Our team is actively monitoring the situation to ensure full resolution.

We will provide another update in 30 minutes or sooner if more information becomes available.
Posted Oct 23, 2024 - 21:25 UTC

Monitoring

We have identified the issue affecting our API services and have implemented a fix. Our team is actively monitoring the situation to ensure full resolution.

We will provide another update in 30 minutes or sooner if more information becomes available.
Posted Oct 23, 2024 - 20:53 UTC

Identified

We are currently experiencing issues with our API services, which may affect the performance or availability of some functionalities. Our team is actively working to resolve the issue as quickly as possible.

We will provide another update in 30 minutes or sooner if more information becomes available.
Posted Oct 23, 2024 - 20:36 UTC
This incident affected: Integrations & APIs (API & Webhooks, Other Integrations) and Messaging (Inbound Messaging (SMS/MMS)).