A fix has been implemented, and we are presently following recovery on quality. We are keeping the monitoring active and will keep you informed on the resolution of the incident.
Posted Oct 11, 2023 - 10:36 UTC
Identified
We have identified a problem of missing audio on outgoing calls to FR. We're actively working with our partner on the resolution of the incident. We will keep you informed in the coming hours.
Posted Oct 11, 2023 - 09:22 UTC
Investigating
Some customers are currently experiencing quality degradation with outgoing calls to France. We are working with our partners in France to identify the cause of the problem and will keep you informed in the coming hours.
Posted Oct 11, 2023 - 08:39 UTC
This incident affected: Voice — Calling (Outbound Calls).