We can confirm this issue is fully resolved. The Roaming region Singapore is fully operational. If you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.
Posted Oct 17, 2026 - 17:57 UTC
Monitoring
Users connected to the Singapore Roaming location have been moved to the Roaming location Japan.
We are now observing improvements. Our team will continue monitoring it until full resolution is confirmed.
Posted Oct 17, 2026 - 17:52 UTC
Identified
The issue seems to be limited to one of the Roaming regions - Singapore.
Affected users can navigate to Settings > Network Diagnosis > choose a different Roaming selection.
Other regions are operating normally.
Posted Oct 17, 2026 - 16:48 UTC
Investigating
We are currently investigating a subset of users with connectivity issues.
Posted Oct 17, 2026 - 16:23 UTC
This incident affected: Aircall Apps (Aircall Workspace (Web), Aircall Workspace (Desktop), Aircall Mobile App (iOS), Aircall Mobile App (Android), Aircall Chrome Extension).