Slowdowns on inbound and outbound calls' connections

Incident Report for Aircall

Resolved

This incident has been resolved.
Posted Mar 30, 2020 - 21:47 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 30, 2020 - 21:35 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 30, 2020 - 21:30 UTC

Investigating

We are currently investigating an issue that is affecting connections for inbound and outbound calls. In-call actions might also be temporarily unavailable. We are working with our infrastructure's provider in order to identify the root cause.
Posted Mar 30, 2020 - 21:16 UTC
This incident affected: Voice — Calling (Inbound Calls, Outbound Calls).