Inbound calls issue

Incident Report for Aircall

Resolved

The root cause has been fixed by our numbers provider
Posted May 04, 2021 - 10:14 UTC

Monitoring

Our numbers provider made a fix and we're monitoring it
Posted May 04, 2021 - 09:16 UTC

Identified

The problem is identified on one of our numbers provider. It impacts inbound calls. We're working with their team to have it solved as soon as possible.
The issue impacts numbers purchasing as well.
Posted May 04, 2021 - 07:53 UTC

Investigating

We're currently investigating a possible issue on inbound calls
Posted May 04, 2021 - 07:45 UTC
This incident affected: Voice — Calling (Inbound Calls) and Aircall Dashboard (Numbers Management (Purchase, Porting, Compliance)).