High Filtering On SMS Towards AT&T Network In United States

Incident Report for Aircall

Resolved

This incident has been resolved.
Posted Oct 27, 2021 - 21:31 UTC

Monitoring

We are observing recovery with high filtering on SMS towards AT&T network in the United States for all senders. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 27, 2021 - 19:39 UTC

Identified

We are experiencing filtering on SMS towards AT&T network in United States. We have seen recovery for short codes and long codes, but are continuing to see some increased filtering for toll-free. Our engineers are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Oct 27, 2021 - 16:27 UTC