Issue on inbound and outbound calls

Incident Report for Aircall

Resolved

This incident has been resolved.
Posted Apr 15, 2020 - 17:42 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 15, 2020 - 17:33 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 15, 2020 - 16:43 UTC

Update

We are continuing to investigate this issue.
Posted Apr 15, 2020 - 16:29 UTC

Investigating

We are currently investigating an issue that is affecting some inbound and outbound calls and In-call actions. Our engineering team is working on finding the root cause.
Posted Apr 15, 2020 - 16:29 UTC
This incident affected: Voice — Calling (Inbound Calls, Outbound Calls).