Issue on inbound mobile calls in Australia

Incident Report for Aircall

Resolved

This incident has been resolved.
Posted Mar 04, 2022 - 07:57 UTC

Monitoring

We are seeing some recovery with the call traffic.
As we're waiting for our partner's confirmation of the resolution, we are keeping the issue open. Following their update, we'll amend our status page.
Posted Mar 03, 2022 - 11:01 UTC

Update

We are currently working with our carrier partner to resolve the issue.
We expect to provide another update in 16 hours or as soon as more information becomes available.
Posted Mar 03, 2022 - 08:40 UTC

Identified

We have identified a routing calls issue with one of our mobile carriers in Australia.
Our team is working closely with this provider to fix the situation.

We will be updating this status page to keep you informed of the resolution progress.
Posted Mar 02, 2022 - 21:24 UTC
This incident affected: Voice — Calling (Inbound Calls, Outbound Calls).