Global issue on DNS infrastructure

Incident Report for Aircall

Resolved

This incident has been resolved.
Posted Oct 21, 2016 - 20:17 UTC

Monitoring

All our services and providers operations are going back to normal. We're monitoring the situation. You might still face some slowdowns on Apps and Dashboard loadings.
Posted Oct 21, 2016 - 19:39 UTC

Update

We're seeing improvements on DNS infrastructure. We're still working with our providers in order to fully restore the service.
Posted Oct 21, 2016 - 18:54 UTC

Identified

Aircall, like many other services, is being impacted by a worldwide incident reported on the root DNS infrastructure. We are currently working on fixing the issue with our providers.
Posted Oct 21, 2016 - 16:27 UTC