Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 18, 2026 - 05:00 UTC
Scheduled
Aircall has a scheduled maintenance window on Friday, September 18th 2026, starting at 05:00 UTC.
During this window and for a few seconds, a small number of users may briefly see a different version of a feature that's currently being gradually rolled out or tested. This resolves automatically and does not affect core account or calling functionality
The maintenance will be carried out with the following schedule: 05:00AM – 05:30AM UTC 03:00PM – 03:30PM Sydney (AEDT) 06:00AM – 06:30AM London (GMT) 01:00AM – 01:30AM New York (EDT)
Posted Sep 16, 2026 - 13:32 UTC
This scheduled maintenance affected: Websites (Aircall Website, Aircall Support Portal (Help Center)), Aircall Dashboard (Conversation Center, Analytics, Live Monitoring, Numbers Management (Purchase, Porting, Compliance), Users & Teams, Call Settings & Call Flow Editor, My Company (Account Management)), Authentication (Login, Single Sign On (SSO)), AI Agents (AI Voice Agent (AIVA) — Inbound, AI Voice Agent (AIVA) — Outbound), AI Assist (Transcription & Conversation Insights, Real-time Agent Assistance (Live prompts, Playbooks and Transcription), AI Call Scoring, Workflow Automation (API, CRM, Emails)), Voice — Calling (Call Routing & IVR), and Integrations & APIs (CTI & Click to Call).